Terms of service

Terms of Service

Last Updated: 21st june 2026

Welcome to The Box House. By accessing or using our website, products, and services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By visiting our website, placing an order, or using any of our services, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with any part of these terms, please do not use our website or services.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information provided by you is accurate and complete.

3. Products and Services

We strive to display product descriptions, specifications, images, and pricing as accurately as possible. However:

Product colors may vary due to screen settings and device displays.
We do not guarantee that product descriptions, images, or other content are error-free.
We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.
Prices are subject to change without notice.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or other legitimate reasons.
Payment must be completed through the approved payment methods available on the website.

5. Order Acceptance and Cancellation

An order confirmation does not guarantee acceptance of the order.
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
Orders may be cancelled if products are unavailable, payment verification fails, or fraudulent activity is suspected.

6. Shipping and Delivery

Shipping and delivery timelines are governed by our Shipping Policy.

While we aim to deliver orders within the estimated timeframe, we are not responsible for delays caused by courier partners, weather conditions, government restrictions, public holidays, or other circumstances beyond our control.

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must comply with all return eligibility requirements and timelines specified in the policy.

8. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorized access to our systems.
Interfere with the website's operation or security.
Upload or transmit malicious software, viruses, or harmful code.
Provide false, misleading, or fraudulent information.

9. Intellectual Property

All content on this website, including but not limited to:

Logos
Images
Product descriptions
Graphics
Text
Website design

is the property of The Box House or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by law, The Box House shall not be liable for:

Indirect, incidental, special, or consequential damages.
Loss of profits, revenue, business, or data.
Delivery delays beyond our reasonable control.
Website interruptions, technical issues, or temporary unavailability.

Our total liability shall not exceed the amount paid by the customer for the specific order giving rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless The Box House, its owners, employees, affiliates, and partners from any claims, damages, losses, liabilities, and expenses arising from your use of the website or violation of these Terms of Service.

12. Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

13. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party websites.

14. Force Majeure

We shall not be held responsible for any delay or failure in performance caused by events beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, internet outages, or other unforeseen circumstances.